Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, conduct surveys, or contact us for support.

Personal Information

• Name and contact information
• Company details
• Account credentials
• Payment information (processed securely by Stripe)

Survey Data

• Survey locations and property details
• Asbestos findings and risk assessments
• Photos and documentation
• Sample information and laboratory results

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain the EZ Asbestos App service
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Improve our services and develop new features

3. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data:

• Data is encrypted in transit using TLS 1.3
• Data at rest is encrypted using AES-256
• Servers are located in secure UK data centers
• Regular security audits and penetration testing
• Access controls and authentication mechanisms

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations (under strict confidentiality agreements)

5. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

6. Data Retention

We retain your personal data for as long as necessary to provide our services:

• Account data: Until account deletion + 30 days
• Survey data: As per your subscription plan (30 days to unlimited)
• Payment data: 7 years for tax and accounting purposes
• Support communications: 3 years

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve user experience
• Provide targeted content and advertisements

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your data is primarily processed within the UK. If we transfer data internationally, we ensure adequate protection through:

• Adequacy decisions by the UK government
• Standard contractual clauses
• Binding corporate rules

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@ezasbestosapp.com
• Data Protection Officer: dpo@ezasbestosapp.com
• Address: 71-75 Shelton Street, Covent Garden, London WC2H 9JQ

12. Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.

ICO Website: https://ico.org.uk